Privacy policy
Privacy Policy
Last Updated: July 7, 2026
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website, create an account, make a purchase, communicate with us, or otherwise use our services.
By using our website, you acknowledge the practices described in this Privacy Policy. This policy applies to customers and visitors in the United States.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information:
Information You Provide
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name;
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email address;
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shipping and billing addresses;
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telephone number;
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account login information;
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order details, purchase history, and product preferences;
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communications, reviews, return requests, and customer-service records;
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promotional preferences and survey responses;
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any other information you choose to provide.
Payment Information
Payment transactions are processed by third-party payment providers. We may receive limited payment-related information, such as payment status, card type, billing address, and the last digits of a payment card. We do not normally store or have access to complete payment-card numbers.
Information Collected Automatically
When you use our website, we and our service providers may automatically collect:
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IP address;
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browser type, device type, operating system, and device identifiers;
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pages viewed, links clicked, search activity, referring pages, and time spent on the website;
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approximate location derived from an IP address;
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cookie identifiers and advertising or analytics identifiers;
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website performance, error, and security information.
Information From Other Sources
We may receive information from payment processors, shipping carriers, fraud-prevention providers, analytics providers, advertising partners, social-media platforms, and other service providers, subject to their policies and your settings.
2. How We Use Your Information
We may use personal information to:
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process, confirm, fulfill, deliver, return, and refund orders;
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provide customer support and respond to requests;
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create and manage customer accounts;
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send order updates, service messages, and important notices;
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personalize and improve our website, products, services, and customer experience;
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analyze website traffic, performance, and customer behavior;
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detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity;
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maintain business records and comply with tax, accounting, legal, and regulatory obligations;
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protect our rights, customers, systems, and business operations;
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send promotional communications where permitted by law and consistent with your choices;
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measure and improve marketing and advertising performance.
3. How We Disclose Information
We may disclose personal information when reasonably necessary to operate our business, including to:
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payment processors and financial-service providers;
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shipping carriers, fulfillment providers, and delivery services;
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website hosting, cloud storage, security, and technical providers;
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analytics, advertising, and marketing providers;
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customer-support and communication providers;
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professional advisers, insurers, auditors, and legal service providers;
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government authorities or other parties when required by law or necessary to protect rights and safety;
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a buyer, successor, or other party involved in a merger, financing, restructuring, acquisition, or sale of all or part of our business.
These parties may process information only for the services they provide or as otherwise permitted by their own terms and applicable law.
We do not sell or rent personal information for money. However, some state privacy laws may define certain disclosures involving advertising cookies or similar technologies as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged. Where applicable, you may opt out as described below.
4. Payment Information
Payment transactions are processed securely through third-party payment providers. Payment providers handle payment information according to their own privacy policies and security standards.
We recommend reviewing the privacy policy of the payment provider presented at checkout. We are not responsible for a payment provider’s independent privacy practices.
5. Cookies and Tracking Technologies
We use cookies, pixels, tags, local storage, and similar technologies to:
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remember preferences and maintain shopping-cart functionality;
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keep accounts secure and prevent fraud;
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understand website traffic and customer behavior;
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improve website performance and functionality;
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measure marketing and advertising performance;
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provide or measure interest-based advertising where permitted.
You can manage cookies through browser settings and, where available, our cookie or privacy preference controls. Disabling cookies may prevent certain website features from functioning properly.
Where required by applicable law, we will recognize supported browser-based opt-out preference signals, such as Global Privacy Control, as a request to opt out of qualifying sales, sharing, or targeted advertising for the browser or device sending the signal.
6. Marketing Communications
If you consent to receive promotional emails or text messages, you can withdraw consent at any time by using the unsubscribe link in an email, following the instructions in a text message, or contacting us through the information provided on our website.
Even if you opt out of promotional messages, we may continue sending transactional or service communications relating to orders, accounts, security, or policy updates.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, destruction, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security. You are responsible for protecting your account credentials and should contact us if you suspect unauthorized activity.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.
Retention periods vary depending on the type of information, the nature of our relationship, legal requirements, and operational needs. When information is no longer reasonably required, we may delete, de-identify, or securely dispose of it.
9. Your Privacy Rights
Depending on your state of residence and whether the applicable law covers our business, you may have the right to:
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confirm whether we process your personal information;
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request access to personal information we maintain about you;
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obtain a portable copy of certain personal information;
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request correction of inaccurate personal information;
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request deletion of personal information, subject to legal exceptions;
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opt out of the sale or sharing of personal information;
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opt out of targeted advertising or certain profiling;
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limit certain uses or disclosures of sensitive personal information, where applicable;
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withdraw consent where processing is based on consent;
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appeal a decision we make regarding a privacy request;
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receive equal service and not be unlawfully discriminated against for exercising a privacy right.
To submit a privacy request, contact us using the information provided on our website. Please describe the right you wish to exercise and provide enough information for us to identify and verify the request.
We may ask for additional information to verify your identity and protect your account. You may use an authorized agent where permitted by law, but we may require proof of authorization and identity verification.
We will respond within the period required by applicable law. If we deny a request, you may ask us to appeal the decision by contacting us through the same method and stating that you are submitting a privacy appeal.
10. California Privacy Notice
If the California Consumer Privacy Act, as amended, applies to our business, California residents may have rights to know, access, correct, delete, and obtain information about the categories of personal information collected, the purposes for collection, and the categories of third parties receiving the information. California residents may also have the right to opt out of the sale or sharing of personal information and to limit certain uses of sensitive personal information.
We will not unlawfully discriminate against a California resident for exercising an applicable privacy right.
If we use personal information in a manner that qualifies as selling or sharing under California law, an applicable opt-out method will be made available through our website. Supported Global Privacy Control signals will be processed as required by law.
11. Children's Privacy
Our website is intended for a general audience and is not directed to children under the age of 13.
We do not knowingly collect personal information online from children under 13 without verifiable parental consent. If we learn that we have collected such information, we will take reasonable steps to delete it as required by law. A parent or guardian who believes a child has provided personal information may contact us through the information provided on our website.
12. Third-Party Links and Services
Our website may contain links to third-party websites, social-media platforms, applications, or services.
We are not responsible for the privacy, security, content, or practices of third parties acting independently from us. We encourage you to review their privacy policies before providing personal information.
13. Do Not Track
Some browsers offer a “Do Not Track” setting. Because no uniform industry standard applies to all Do Not Track signals, our website may not respond to them. This is separate from legally recognized opt-out preference signals, such as Global Privacy Control, which we process where required by applicable law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal obligations.
Changes will be posted on this page with an updated revision date. If a material change requires additional notice or consent under applicable law, we will provide it.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us through the contact information provided on our website.
When contacting us, include enough information to identify your request. Do not send complete payment-card numbers, government identification numbers, passwords, or other highly sensitive information through unsecured channels.